Install toll-free number for customer service
The Saudi Arabian Ministry of Commerce has instructed vendors of electrical appliances and electronic devices as well as major retail stores to install toll-free number 800 to receive calls and complaints from consumers, And that will be absolutely free of cost.
The toll-free numbers for agents and distributors of household electrical appliances, to make sure consumers get their rights without paying any additional costs.
Recently The Saudi Arabian Ministry of Commerce along with CITC Forcing car dealerships to install toll-free numbers to receive customer complaints
This is the keenness of the ministry of Commerce and CITC, the telecom regulator, to provide a fair trading environment and the best services for consumers.